Witty Twisters Fashions Return Policy
This is the return policy for Witty Twisters Fashions. If you need to return any product read the return policy first, then contact us.
RETURN POLICY
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
Because we provide custom printed products we cannot provide returns for sizing issues or buyers remorse. It is your responsibility to check the sizing charts provided on the product pages before finalizing the order. If your order does not resemble (within a reasonable limit) the digital confirmation (at the time of checkout), then we will reprint your order at no extra charge.
If you notice an issue with your order, please submit an email to: wittytwisters@gmail.com with the subject line “Request Return for Order [your order number]”. Or contact us on the contact us page.
Other Reasons for Returns
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned. You will be liable for reshipment costs once we have confirmed an updated address with you.
Unclaimed - Shipments that go unclaimed are returned and you will be liable for the cost of a reshipment.
Exchanges
We do not offer exchanges. All sales are final unless there is a need to return the product.
Cancellations
We do not offer cancellations under any circumstances. All orders are made-to-order and the process begins immediately after an order is placed. If you have a question about a cancellation of an order please email us at wittytwisters@gmail.com or contact us on the contact us page within 24 hours. We will do our best to see if we can accommodate a cancellation request, but it is not guaranteed.